FAQ

Is there a fee to join?

There is no fee to join any of our wine clubs.

Where do you ship wine to?

We ship wines to the follow states: (LIST STATES)
We also recommend using business address and we DO NOT ship to P.O. Boxes, because we require a signature

How do I receive my wine shipment?

You can attend our pick up party in Sonoma, California or we can ship to the shipping address you provide.

How are the shipments paid for?

We send an email notification 2 weeks before shipping your wine. Then charge the credit card on file the day before we ship.

When does my discount start?

Your discount on all wine starts the second you sign up.

Why is a signature required for delivery?

Federal Law requires a signature by someone 21 years or older for all deliveries that contain alcoholic beverages. We encourage using a business address for shipments if possible, just make sure you trust your co-workers!

How do I purchase a gift membership?

Our wine club makes a great gift. To sign someone up for a gift, check the box “Is this a gift membership?” Fill your information in the billing information section, and the information of the lucky person who will be receiving this gifts in the shipping information section. We will also choose a time life time for the gift membership, which can be anything more than 6 to 12 bottles depending on the club.

Why do I need to provide an email address?

We notify you of your shipment, tracking number, invitational only events, limited releases that are only available for club members and seasonal discounts to celebrate.

Can I order wine & merchandise between shipments?

Absolutely! We welcome members to take advantage of their discounts not only for wine shipments, but on all other wine and merchandise purchases throughout the year.

What does a reorder discount mean?

We want to offer you amazing deals on the wines in your shipments. If you enjoy them, and reorder them within 30 days of the wine club shipment, we’ll extend your club discount up to 25% depending on the club you’re involved with.

Why are there delays in shipping for some states?

We do our best to ship wines in a timely manner, but Mother Nature doesn’t always cooperate. If temperatures between Sonoma and your home are extreme (below 45 degrees, above 85 degrees) we will hold the shipment, continue to monitor weather patterns and ship when the wine can arrive in beautiful condition.

How long is my commitment to membership?

The Dinner minimum commitment is 3 shipments (6 bottles)
The Social minimum commitment is 2 shipments (8 bottles)
The Entertainer minimum commitment is 2 shipments (12 bottles)

How do I change my address, credit card or account information?

Contact our Wine Club offices at 707.939.5385 or send an email to WineClubManager@envolvewines.com.

Can I suspend my membership?

Friends help each other out. If you are financial unable to commit to a shipment or you’re wine rack is too full, no worries we’ll help. After your first wine shipment, you’re allowed to suspend your membership and discontinue wine shipments and wine shipment expenses for a maximum of one year. Please call 707.939.5385 to suspend your current membership.

Can I put a hold on shipments?

We can hold wine shipments if you are going on vacation or know that you will not be there to sign for the package. Please call 707.939.5385 to place a hold on a shipment.

How do I cancel my membership?

You can cancel your membership once you have completed the minimum commitment.
The Dinner minimum commitment is 3 shipments (6 bottles)
The Social minimum commitment is 2 shipments (8 bottles)
The Entertainer minimum commitment is 2 shipments (12 bottles)
To cancel we require you to call our Wine Club Offices at 707.939.5385 or email us at WineClubManager@envolvewines.com
All cancellations must be received and confirmed 30 days prior to the next wine shipment

Is there a fee to cancel my membership?

There is no fee to cancel the membership once you have completed the minimum commitment.
The Dinner minimum commitment is 3 shipments (6 bottles)
The Social minimum commitment is 2 shipments (8 bottles)
The Entertainer minimum commitment is 2 shipments (12 bottles)